Hour Choice - Abu Dhabi Mall

Hour Choice - Abu Dhabi Mall is a premier watch retail destination located within the bustling Abu Dhabi Mall on Street #2 in the Al Zahiyah district of Abu Dhabi. Operating under the Rivoli Group — one of the Middle East's most established luxury lifestyle retailers with over four decades of experience — Hour Choice brings an impressive portfolio of international watch brands to shoppers in the UAE capital. As one of Rivoli's distinct retail concepts alongside Rivoli, Trendy Time, and R Lounge, Hour Choice caters specifically to customers seeking exceptional timepieces with dedicated service and expert guidance.

The Rivoli Group operates more than 230 stores across four countries — the UAE, Oman, Qatar, and Bahrain — offering over 100 prestigious international brands. Hour Choice at Abu Dhabi Mall benefits from this extensive network, providing local customers access to the same curated selection and professional retail experience that has made Rivoli synonymous with luxury lifestyle retail throughout the region. With a team of over 1,350 professionals across the Group, Hour Choice delivers the customer-centric approach that defines the Rivoli philosophy of excellence, quality, and assurance.

Watch Collections at Hour Choice

Hour Choice offers a diverse range of watches spanning multiple price tiers and style categories, ensuring that every visitor finds a timepiece suited to their taste and budget. The store's product range encompasses four distinct segments:

• Luxury: Exceptional Swiss timepieces from heritage brands like Breguet and Blancpain, boasting ultimate accuracy and state-of-the-art movement for the discerning collector.
• Premium: Renowned names such as Omega, Longines, and Rado that combine celebrated styling with reliable Swiss craftsmanship.
• Fashion: Stylish and accessible watches from brands including Swatch, Tissot, and others that deliver iconic motifs and contemporary design.
• Lifestyle: Versatile everyday timepieces that blend function with fashion for modern living.

Beyond watches, Hour Choice also carries fashion jewellery collections featuring necklaces, bracelets, earrings, charms, and rings — offering customers the opportunity to complement their timepiece with coordinating accessories. Writing instruments from Montblanc, including their celebrated pens, leather goods, and accessories, are also available, making Hour Choice a comprehensive destination for luxury lifestyle products.

Watch Accessories and Care Products

Hour Choice extends its offering beyond timepieces with a curated selection of watch accessories from heritage brand Wolf 1834 and Delugs. Customers can find expertly crafted watch winders designed to keep automatic watches running precisely, elegant watch boxes and watch rolls for safe storage and travel, and premium watch straps from Delugs that offer versatility and timeless style. These accessories reflect the same commitment to quality and craftsmanship that defines the watches themselves, ensuring that every aspect of timepiece ownership is covered.

Customer Reviews & Ratings

Hour Choice - Abu Dhabi Mall holds a 4.7-star rating on Google Maps based on 59 reviews, reflecting consistently positive customer experiences. Google Maps reviewers frequently highlight the professionalism and helpfulness of the store's staff. Multiple reviews specifically mention team members by name — Prashant and Ikrame receive recurring praise for their patient, knowledgeable, and pressure-free approach to customer service.

One reviewer noted the "hervorragenden Service und die angenehme Zusammenarbeit" (excellent service and pleasant collaboration) with staff member Prashant, expressing appreciation for his competence and quick processing. Another customer described their experience with Ikrame as "sehr geduldig, freundlich und professionell" (very patient, friendly, and professional), emphasizing that the staff provided thoughtful guidance without any sales pressure when selecting the right watch. The recurring theme across reviews is that Hour Choice's team creates a welcoming, consultative shopping environment where customers feel supported rather than pushed — a quality that distinguishes luxury retail from ordinary shopping.

Hour Choice in Abu Dhabi Mall

Located in Abu Dhabi Mall on Street #2 in the Al Zahiyah area — one of Abu Dhabi's well-known commercial and entertainment districts — Hour Choice benefits from a high-traffic shopping destination that attracts both residents and tourists. Abu Dhabi Mall houses a wide variety of retail outlets, dining options, and entertainment facilities, making it a convenient location for customers who want to combine their watch shopping with other activities. The store operates with extended hours typical of mall-based retail in the UAE, remaining open until 23:00, allowing evening visits for busy professionals and families.

What Sets Hour Choice Apart

As part of the Rivoli Group, Hour Choice offers several advantages that independent watch retailers cannot match. The Rivoli Group's R Care Centers — 22 locations across the region — provide dedicated after-sales service including watch repairs and maintenance, giving customers confidence that their investment is supported long after the purchase. The R Concierge service allows customers to inquire about private appointments, special orders, and personalized suggestions, adding a bespoke dimension to the shopping experience. Customers can also track their repairs and online orders through the Rivoli Group's digital platforms, ensuring transparency and convenience throughout the service process.

The Rivoli Group's scale also means Hour Choice can offer competitive promotions. Current store promotions include seasonal rewards programs with additional discounts, big savings events offering 25% to 50% off select items, and spend-and-earn voucher incentives — all accessible through the Rivoli website and in-store. For customers who prefer online shopping, the Rivoli Shop platform at rivolishop.com enables browsing and purchasing from the full brand portfolio with delivery across the UAE.

Common Questions

What watch brands does Hour Choice carry?

Hour Choice offers a wide portfolio of international brands including Breguet, Blancpain, Omega, Longines, Rado, Tissot, Swatch, Montblanc, and many more across luxury, premium, fashion, and lifestyle price ranges.

Where is Hour Choice - Abu Dhabi Mall located?

The store is located inside Abu Dhabi Mall on Street #2 in the Al Zahiyah district of Abu Dhabi, UAE.

What are the opening hours?

Hour Choice operates within Abu Dhabi Mall's hours, typically open until 23:00. Contact the store directly at +971 2 645 4420 to confirm current hours.

Does Hour Choice offer watch repair services?

Yes, through the Rivoli Group's R Care Centers — there are 22 locations across the region providing professional watch repair and maintenance. You can track your repair status online through the Rivoli website.

Can I book a private appointment at Hour Choice?

Yes, the Rivoli Group offers an R Concierge service that allows customers to inquire about private appointments, special orders, and personalized suggestions. Contact the store or visit the Rivoli website to arrange a consultation.

Can I shop Hour Choice products online?

Yes, the Rivoli Group operates an online shop at rivolishop.com where you can browse and purchase watches and other products from the full brand portfolio with delivery across the UAE.

Does Hour Choice sell products other than watches?

Yes, Hour Choice also carries fashion jewellery, Montblanc writing instruments and leather goods, watch accessories from Wolf 1834 and Delugs, and offers corporate gifting solutions.

Whether you are seeking a luxury Swiss timepiece, a stylish everyday watch, or expert guidance from knowledgeable staff, Hour Choice - Abu Dhabi Mall delivers a refined retail experience backed by the Rivoli Group's decades of expertise. Compare Hour Choice with other watch stores on Ilistify to find the right retailer for your next timepiece purchase.