GINA The Galleria Mall

GINA The Galleria Mall offers a refined destination for luxury designer footwear within the prestigious Galleria Al Maryah Island in Abu Dhabi. The boutique presents handcrafted shoes designed in London, England, with a heritage spanning over 70 years. Customers can explore a curated selection of seasonal arrivals, timeless sandals, elegant pumps, and versatile flats, all reflecting GINA's commitment to exquisite detail and craftsmanship. The store is located in Unit SU 143 on Level R1, making it easily accessible for shoppers seeking distinctive, high-fashion women's shoes in the heart of the capital.

The Galleria Al Maryah Island is known for housing an impressive collection of international brands, and GINA fits seamlessly into this landscape. Whether you are searching for a statement bridal shoe, a glamorous evening pump, or an everyday flat with exceptional finish, the boutique's edited collections provide options for diverse style preferences. The physical store allows clients to experience the quality of materials and precision of hand-finishing firsthand, while the brand's global outlook ensures that the latest runway-inspired silhouettes are always available.

Signature Collections & Seasonal Highlights

The store's lineup consistently features exclusive pieces that capture the brand's design direction. Recent highlights include the MARTINA in Rose Reflex, a pump with a sculptural silhouette and luminous finish, and the YANA sandal, described by the house as a timeless sandal for glamorous occasions. The OREGON style appears in colourways such as Smoky Rose and Wedgewood Blue, while the SOLENE in Mint Reflex adds a fresh, contemporary accent to the summer selection.

Flats

Flat sandals and closed-toe flats are handcrafted with the same attention to embroidery, embellishment, and material sourcing as the brand's higher heels. The collection prioritises comfort without sacrificing the decorative detailing associated with GINA.

Sandals

From minimal strappy designs to ornate occasion sandals, the offering spans relaxed daywear and sophisticated evening options. Elevation comes from delicate crystal accents, metallic leathers, and refined colour palettes.

Pumps

Signature pumps combine classic court-shoe silhouettes with distinctive heel shapes and reflective or textured finishes. These styles anchor the dressier portion of the store's inventory.

Beyond Footwear

In addition to shoes, the boutique carries a selection of handbags that complement the footwear lines. The bags echo GINA's aesthetic codes, making them natural companions for a coordinated look.

Customer Reviews & Ratings at GINA The Galleria Mall

GINA The Galleria Mall holds a 4.1-star rating on Google Maps based on 14 reviews. Customer feedback highlights both exceptional service from specific team members and satisfaction with product quality, although experiences have varied.

A recurring theme in positive reviews is the dedicated, personalised assistance from sales associates. One reviewer wrote about a "fantastic experience," crediting a staff member named May, who "went above and beyond — even on her day off" to ensure a purchase and delivery process ran smoothly. This level of individual attention appears to be a distinguishing feature for clients who value boutique-style service.

Another reviewer, sahib sethi, shared a five-star account of purchasing two pairs of shoes, expressing being "very satisfied with the quality of the products" and praising salesperson Jacqueline as "exceptionally knowledgeable, very polite and very knowledgeable." Such comments underscore the store's strength in product knowledge and courteous guidance.

It is worth noting that not all feedback is uniformly positive. A separate reviewer formally complained about "unacceptable behaviour" experienced during a visit, indicating that while many customers leave delighted, the in-store dynamic can occasionally fall short. This mix of feedback provides a balanced picture: shoppers can expect attentive service from certain associates, but as with any retail environment, experiences may differ.

Common themes across Google Maps reviews include appreciation for the product range, the hand-finished quality of GINA shoes, and the ability of staff to go the extra mile for customers. The boutique does not yet have a large volume of reviews, but the existing ones highlight the brand's appeal as a destination for those who value craft and consultative selling.

Location & Accessibility in The Galleria Al Maryah Island

The store is situated in Unit SU 143, Level R1, The Galleria Mall, Al Maryah Island, Abu Dhabi. The Galleria is a premier luxury shopping, dining, and lifestyle destination in the UAE capital, attracting both residents and international visitors. The mall is well-served by public transport, with connections reachable by bus and taxi. For those driving, ample parking is available within the mall complex.

Operating hours are typically from 10:00 to 22:00, though extended hours until midnight may apply on certain days based on seasonal mall schedules. Because hours can shift during holidays or special events, it is recommended that visitors verify current timings before making a special trip.

The boutique's placement within a destination mall also means clients can combine their visit with other shopping, dining, or entertainment options on Al Maryah Island. The waterfront location and integrated amenities make a trip to GINA part of a broader luxury retail experience.

Service & Distinctive Attributes

GINA The Galleria Mall operates as a physical extension of a London-founded maison with more than seven decades of heritage. The store benefits from the brand's global infrastructure, which includes free worldwide delivery for online orders, though in-boutique purchases provide immediate product gratification and the advantage of in-person fitting.

Attributes observed for the location include accessibility by public transport, and the mall itself is wheelchair accessible. While specific payment options are not singled out in the available data, as a mall-based luxury boutique, it is standard for the store to accept major credit cards. Customers who value privacy and one-on-one attention can also book appointments through the GINA website, making the Galleria visit more bespoke.

Reviewers' repeated mentions of staff like May and Jacqueline indicate that individual service quality is a key differentiator for this outlet. The ability to contact the store directly via phone at +971 2 675 2612 adds a layer of convenience for pre-visit inquiries about stock, sizes, or particular styles.

Common Questions

Does GINA The Galleria Mall carry the full GINA collection?

The boutique stocks a curated selection reflecting current seasonal lines, including sandals, pumps, flats, platforms, boots, bridal styles, and handbags. For the full global catalogue, customers can also visit the brand's official website at www.gina.com.

Can I book a personal shopping appointment at the Abu Dhabi store?

Yes, appointments can be requested through the GINA website's "Book an Appointment" feature. This allows for a dedicated fitting session and one-on-one service.

What are the store's opening hours?

The general opening time is 10:00, with closing at 22:00, though some Google Maps data indicates potential late hours until midnight on select days. Contacting the store directly on +971 2 675 2612 will provide the most accurate daily hours.

Is delivery available across the UAE?

While the store has a delivery badge on Google Maps, and the brand globally offers free worldwide shipping through its e-commerce, specific UAE delivery policies for in-store purchases should be confirmed with the boutique directly.

With its heritage craftsmanship, attentive service, and prime location in one of Abu Dhabi's leading luxury shopping destinations, GINA The Galleria Mall caters to women seeking designer shoes that blend tradition with contemporary elegance. When researching footwear options, comparing the unique attributes of each boutique through listings on Ilistify can help you discover the store that aligns best with your style and expectations.