Pharmacy / ChemistAbu Dhabi
LIFE Pharmacy - AUH 140
About LIFE Pharmacy - AUH 140
LIFE Pharmacy - AUH 140 is part of the LIFE Health Care Group, one of the largest retail pharmacy networks in the United Arab Emirates. Located on Al Ain Street in the Al Zahiyah district of Abu Dhabi, this branch operates from Shop #1 in the C-41 Building, near Alam Alidaa. As a member of a chain that began its journey in 1996 with a single store and has since expanded to over 500 retail outlets across the region, LIFE Pharmacy - AUH 140 brings the group's decades of pharmaceutical retail expertise to one of Abu Dhabi's vibrant commercial neighborhoods.
The LIFE Health Care Group employs over 4,000 professionals and serves an average annual customer base exceeding ten million walk-ins across its entire network. This particular branch on Al Ain Street provides residents and visitors in Al Zahiyah with access to a wide selection of pharmaceutical products, wellness supplies, and healthcare essentials. The pharmacy also offers a delivery service, allowing customers to receive medications and health products at their doorstep.
Services & Products at LIFE Pharmacy - AUH 140
As a full-service pharmacy operating under the LIFE brand, AUH 140 carries a comprehensive range of healthcare and wellness products. The store stocks prescription medications, over-the-counter pharmaceuticals, vitamins and nutritional supplements, personal care items, beauty and skincare products, hygiene essentials, and medical supplies. LIFE Pharmacy represents over 150 exclusive principal brands from across the globe, giving customers access to international products that may not be readily available at smaller pharmacies.
- Prescription medication fulfillment and dispensing
- Over-the-counter medicines and remedies
- Vitamins, minerals, and nutritional supplements
- Personal care, beauty, and skincare products
- Medical equipment and health monitoring devices
- Home delivery service for medications and wellness products
The LIFE Health Care Group has also pioneered several innovative concepts in pharmaceutical distribution in the region, including the first Healthcare Hypermarket in the GCC, the first Drive-Thru pharmacy in the Middle East, and the first Shop-in-Shop concept in healthcare retail. While these innovations are primarily associated with larger format stores, the group's commitment to accessibility and customer convenience extends to all its branches, including AUH 140.
Customer Reviews & Ratings
LIFE Pharmacy - AUH 140 holds a 4.9-star rating on Google Maps based on 145 reviews. Customer feedback presents a mixed picture, with many reviewers praising the staff while some express concerns about specific service aspects.
Staff Quality and Customer Service
Several Google Maps reviewers highlight the professionalism and helpfulness of the pharmacy team. One reviewer specifically commended staff member Dinah Marie, describing the service as "top-notch" with "exceptional customer service, friendly, accommodating, well-presented information." The same reviewer noted that when an item was out of stock, the staff proactively offered alternatives, demonstrating a commitment to helping customers find solutions rather than simply turning them away.
Delivery Service Concerns
Some customer reviews raise issues with the pharmacy's delivery service. One reviewer reported ordering medications that took several days to arrive, expressing frustration with the fulfillment timeline. The pharmacy's management responded to this feedback, indicating that they take customer complaints seriously and aim to address service shortcomings. Customers considering the delivery option may want to confirm expected timelines when placing orders.
Promotional Offer Transparency
Another recurring theme in reviews involves promotional offers. One customer described a negative experience with a "buy one, get one free" promotion on vitamin products, alleging that the discount was not properly applied at checkout. This feedback suggests that customers should verify promotional pricing at the point of sale to ensure advertised deals are correctly honored.
LIFE Pharmacy's Heritage & Achievements
The LIFE Health Care Group has earned significant recognition within the retail pharmacy industry. The group has received 42 awards over its 28 years of operation, including the DSF 2010 Innovation Award for Best Retail Customer Service, the Retail ME Awards for Healthcare and Beauty in 2011, and the Most Admired Retail Pharmacy designation for consecutive years from 2013 through 2015. LIFE has also achieved Superbrands status for eight consecutive years, from 2011 to 2018, a distinction that reflects strong brand recognition and consumer trust.
The group operates the highest number of 24-hour pharmacies in the UAE and is the only pharmacy chain to represent over 150 exclusive principal brands from across the globe. LIFE is also a member of the DSES programme, which is designed to enhance the shopping experience in Dubai. These accomplishments reflect the organization's broader commitment to retail excellence, which underpins the service philosophy at each individual branch, including AUH 140.
Location & Accessibility
LIFE Pharmacy - AUH 140 is situated at Shop #1, C-41 Building on Al Ain Street in Al Zahiyah, Abu Dhabi. Al Zahiyah is a well-known commercial and residential area in the capital, characterized by its mix of retail outlets, dining establishments, and business offices. The pharmacy's position near Alam Alidaa provides a recognizable landmark for those navigating the neighborhood. The Al Ain Street location offers convenient access for residents of Al Zahiyah and surrounding areas who need pharmaceutical services within walking distance or a short drive.
For general inquiries, customers can reach the pharmacy by phone at +971 4 561 5511. For broader corporate questions, the LIFE Health Care Group's customer care line operates at +971 4 344 1122, and corporate enquiries can be directed to +971 4 561 0000. Email contact is available at info@life-me.com.
Online Store & Digital Services
LIFE Pharmacy operates an online store through its web platform, allowing customers to browse products, check availability, and place orders digitally. The e-life.me webstore provides an alternative to in-person visits, particularly useful for those who prefer the convenience of online shopping or need items delivered to their location. Customers can visit the LIFE Pharmacy website to explore the full product catalog, view current promotional offers, and access the online ordering system.
Common Questions
Does LIFE Pharmacy - AUH 140 offer a delivery service?
Yes, Google Maps listings indicate that this branch provides a delivery service. Customers can order medications and wellness products for home delivery. However, some reviews have noted delays in delivery fulfillment, so it is advisable to confirm expected delivery timelines when placing an order.
What products are available at LIFE Pharmacy - AUH 140?
The pharmacy carries prescription medications, over-the-counter drugs, vitamins and supplements, personal care items, beauty products, hygiene essentials, and medical supplies. As part of the LIFE network, the store has access to over 150 exclusive international brands carried by the group.
How can I contact LIFE Pharmacy - AUH 140?
You can reach this branch by phone at +971 4 561 5511. For general customer care inquiries related to the LIFE Pharmacy group, call +971 4 344 1122. Email inquiries can be sent to info@life-me.com.
Can I order products online from LIFE Pharmacy?
Yes, LIFE Pharmacy operates an online store at e-life.me where customers can browse products and place orders for delivery. The main website at life-me.com also provides access to the online store and current promotional offers.
What should I do if a promotional offer is not applied correctly?
Based on customer feedback, it is recommended to verify promotional pricing at the time of purchase. If a advertised deal is not reflected in your final bill, raise the issue with the staff at the counter or contact the LIFE customer care line at +971 4 344 1122.
Whether you need a routine prescription filled, wellness products for daily health maintenance, or specialized pharmaceutical items, LIFE Pharmacy - AUH 140 serves as a convenient healthcare resource in Abu Dhabi's Al Zahiyah district. Compare this pharmacy with other options on Ilistify to find the best fit for your healthcare and wellness needs.