Gianni & Gelato General Trading LLC

Finding a truly authentic ice cream shop in Dubai, Dubai can feel like a challenge. The city offers countless dessert options, yet few deliver the rich, creamy texture and intense flavor of real Italian gelato. At Gianni & Gelato General Trading LLC, we bring that experience to life. Located in Nadd Al Hamar, our shop serves handcrafted gelato, soft serve, and milkshakes made with premium ingredients sourced directly from Italy. Whether you're a local resident craving a scoop or a business owner needing reliable equipment, our team has the expertise to help.

Gianni & Gelato is more than a neighborhood ice cream shop. We are a full-service gelato partner for the entire GCC. Our 4.6-star rating from 78 reviews reflects our commitment to quality and service. From our warehouse in Dubai, we supply high-performance gelato production systems, refurbished soft serve machines, blast freezers, and display solutions. We also offer professional training and 24/7 support. Every product we sell is backed by exclusive pricing and industry expertise. So when you step into our shop, you taste the same dedication that powers some of the region's finest kitchens.

We understand that choosing the right ice cream shop involves more than just flavor. It's about consistency, hygiene, and the ability to meet your needs—whether you're ordering a cone for your child or equipping a new gelateria. Our team works with you to ensure every detail is perfect.

About Our Services

Gianni & Gelato General Trading LLC operates as both a retail ice cream shop and a B2B supplier. Day-to-day, our team crafts fresh gelato in small batches, using recipes that balance tradition with innovation. We serve walk-in customers, take online orders, and provide delivery throughout Dubai. On the commercial side, we advise restaurants, hotels, and café owners on selecting the right equipment—from batch freezers to combi machines—and supply the ingredients that make their gelato stand out. Our dual focus means we understand the craft from every angle. This depth of knowledge translates into better products for every customer.

Our approach is rooted in Italian excellence. We work with brands like Spaceman, Carpigiani, and Babbi to bring world-class equipment and ingredients to the Middle East. Every machine we sell is tested and supported by our in-house technicians. For retail customers, this means the gelato you enjoy comes from the same technology used by top professionals. For business clients, we offer turnkey solutions: equipment, installation, training, and ongoing maintenance. We don't just sell products; we build lasting partnerships.

What sets us apart is our commitment to the entire ecosystem. A gelato shop owner might start with a single soft serve machine and later expand to a full production line. We guide them through each phase. Meanwhile, a family dropping by our Nadd Al Hamar location gets the same warm service and premium dessert. This synergy between retail and wholesale makes Gianni & Gelato a unique ice cream shop in Dubai, Dubai.

Our Services

Our ice cream shop offers a range of services designed for both consumers and businesses. Below are the core ways we serve the Dubai community.

Gelato by the Scoop

Our signature offering. Choose from over 20 rotating flavors made fresh daily. We use Italian bases, stabilizers, and natural pastes to create classic and innovative gelato. Each scoop is dense, creamy, and served at the perfect temperature. Enjoy it in a cup, cone, or as part of a sundae. Perfect for a quick treat or a leisurely dessert with friends.

Soft Serve Ice Cream

We serve smooth, light soft serve from our Spaceman and Carpigiani machines. Available in single or twisted flavors, with toppings like chocolate, caramel, and fruit. Our soft serve is a hit with kids and adults alike. We also sell and rent these machines to businesses, so you can recreate the experience at your own venue.

Milkshakes and Frozen Drinks

Thick, creamy milkshakes made with our gelato or soft serve, blended with your choice of syrups and toppings. We also offer frozen slush drinks and granitas. Our milkshake machine options include the Spaceman 6690-C for commercial use. Whether you're cooling off on a hot Dubai day or need a beverage program for your café, we have you covered.

Gelato Catering for Events

Take the gelato experience to your next event. We provide mobile gelato carts, single-serve cups, and a dedicated server for weddings, corporate events, and private parties. Our catering packages include setup, service, and cleanup. We can customize flavors to match your theme. We serve locations across Dubai, delivering a memorable dessert experience.

Gelato Equipment Sales

As an authorized distributor, we sell a full range of gelato and ice cream equipment. Batch freezers, combi machines, pasteurizers, blast freezers, display cases, and soft serve machines. We carry new and refurbished units from top brands like Spaceman, Tekna, and Techfrost. Our team provides installation and training to ensure your equipment runs smoothly from day one.

Professional Gelato Training

We offer hands-on training for aspiring gelato makers and established businesses. Our courses cover recipe development, equipment operation, hygiene standards, and flavor balancing. Training is conducted at our Dubai facility and can be tailored to your specific needs. Whether you're launching a new shop or improving an existing menu, we share the skills that drive success.

Ingredient Supply for Gelato Makers

We stock a comprehensive range of ingredients: bases, stabilizers, fruit pastes, traditional pastes, variegati (ripples), creams, toppings, and decorations. All products are sourced from Italy and meet the highest quality standards. We supply to gelato shops, restaurants, and hotels across the GCC. Consistent supply and competitive pricing help you maintain your menu without interruption.

Takeaway & Delivery Desserts

Order your favorite gelato and desserts for takeaway or delivery. We package our products in insulated containers to preserve freshness. Choose from our selection of cones, cups, and family-sized tubs. We also offer a range of takeaway containers and packaging for businesses. Delivery is available throughout Dubai, with free shipping on orders above AED 1000 for equipment and ingredients.

Why Choose Gianni & Gelato General Trading LLC

When you choose an ice cream shop in Dubai, Dubai, you want reliability, quality, and a partner that understands your needs. Here’s why Gianni & Gelato stands out:

• Italian Heritage — We import directly from Italy, ensuring authentic recipes and premium ingredients.
• Dual Expertise — As both a retail shop and a supplier, we know the craft from production to the final scoop.
• 4.6-Star Rating — Our customers consistently praise our service and product quality in reviews.
• Comprehensive Support — From equipment installation to ongoing training, we are with you every step.
• Wide Selection — Gelato, soft serve, milkshakes, and a full catalog of equipment and ingredients.
• Local Presence — Our warehouse in Nadd Al Hamar serves Dubai and the entire GCC.
• Competitive Pricing — Exclusive deals on machines and ingredients, plus affordable retail prices.
• Free Delivery — On orders above AED 1000 for equipment and ingredients, and convenient delivery for our desserts.

Benefits of Professional Ice Cream Shop

Partnering with a professional ice cream shop like ours offers advantages that go beyond a simple dessert. For consumers, you get consistent quality, food safety, and a memorable experience. For businesses, the benefits multiply: access to commercial-grade equipment, expert training, and a reliable supply chain. Here are some key outcomes:

• Consistent Quality — Every batch is made to exact standards, so you can count on the same great taste.
• Time Savings — Skip the trial and error; we provide ready-to-use equipment and recipes.
• Cost Control — Our wholesale pricing and efficient machines help you manage your budget.
• Food Safety Compliance — We adhere to strict hygiene practices and guide you on regulations.
• Menu Expansion — Add gelato, soft serve, or milkshakes to your business without the complexity.
• Ongoing Support — Our 24/7 service ensures your operations never stall.

Industries or Specialties We Serve

Gianni & Gelato is more than a neighborhood ice cream shop. We serve a diverse range of customers across Dubai and the GCC. Our unique position allows us to cater to both individual dessert lovers and commercial enterprises.

Retail Ice Cream Lovers

Families, students, and professionals visit our Nadd Al Hamar location for a quick gelato fix. We offer a welcoming atmosphere and a rotating menu of flavors. Our takeaway and delivery options make it easy to enjoy our desserts at home.

Hotels & Restaurants

We supply high-end gelato equipment and ingredients to hotels, fine dining restaurants, and buffets. Our team helps design dessert programs that align with your brand. From compact soft serve machines to full-scale production lines, we provide solutions that fit your kitchen.

Café & Kiosk Operators

If you run a coffee shop or a small kiosk, adding gelato or soft serve can boost your revenue. We offer affordable refurbished machines and small-batch ingredient packs. Our training ensures your staff can serve premium desserts with confidence.

Areas We Serve

Our ice cream shop is centrally located in Nadd Al Hamar, Dubai, but we serve customers throughout the city and beyond. We deliver gelato, equipment, and ingredients to all major areas of Dubai, including Deira, Bur Dubai, Jumeirah, Dubai Marina, and Business Bay. For commercial clients, we ship across the UAE and the GCC, including Abu Dhabi, Sharjah, and Ajman. Our warehouse and logistics network ensure timely delivery everywhere. Whether you’re a local resident or a business in another emirate, we can get your order to you.

Our Process

Getting the perfect gelato or setting up your own gelato operation is simple with our step-by-step approach.

1. Step 1: Explore Our Menu — Visit our shop or browse our website to see our current gelato flavors, equipment catalog, and ingredient lists. We update our offerings regularly, so there’s always something new.
2. Step 2: Place Your Order — For retail customers, order at the counter or online. For business clients, contact us for a consultation. We’ll discuss your needs and recommend the best products.
3. Step 3: We Prepare or Ship — Our team crafts your gelato fresh or packages your equipment and ingredients for delivery. We use insulated packaging to maintain quality.
4. Step 4: Enjoy or Install — If you’re a retail customer, dig in! For equipment, our technicians handle installation and provide training on the spot.
5. Step 5: Ongoing Support — We’re here for you after the sale. Call us for maintenance, reorders, or new flavor ideas. Our 24/7 support line is always open.

Get Started with Gianni & Gelato General Trading LLC

Ready to experience the best ice cream shop in Dubai, Dubai? Visit our Nadd Al Hamar location today to taste our gelato and explore our equipment showroom. Call us at +971 4 265 2346 to speak with a team member about your needs. Whether you’re looking for a delicious dessert or a complete gelato setup, we have the expertise and products to help. Check out our website for the full catalog and online ordering. We look forward to serving you and empowering your kitchen, just as we’ve done for countless clients across the GCC.