TRUE GAMERS E-Sports Gaming Cafe | Galleria Mall

TRUE GAMERS E-Sports Gaming Cafe at Galleria Mall on Al Maryah Island brings a premium esports and gaming experience to Abu Dhabi. Part of a global network with over 160 clubs around the world, this location offers an immersive environment where casual players and aspiring esports competitors alike can enjoy high-performance gaming setups, console play, and racing simulators in a futuristic, community-driven setting.

Located on Level 3 of The Galleria Mall at 107 Hamouda Bin Ali Al Dhaheri Street, the TRUE GAMERS Galleria Mall branch features 18 PC gaming stations, 2 PS5 console zones, and 2 dedicated racing setups. The club is designed to provide an accessible entry point into esports, with modern equipment, inclusive community events, and professional guidance available for gamers of all skill levels. Whether you are dropping in for a quick session after shopping or settling in for an extended competitive night, TRUE GAMERS delivers a space built specifically for gaming.

Gaming Zones and Equipment at TRUE GAMERS Galleria Mall

The Galleria Mall location offers several distinct gaming zones, each tailored to a different style of play:

• PC Gaming Area — 18 high-performance PC stations equipped with powerful hardware and ultra-responsive monitors, ideal for competitive titles like CS2, League of Legends, Valorant, and Fortnite
• PS5 Area — 2 PlayStation 5 console setups providing comfortable seating and true gaming emotions for console-exclusive titles and multiplayer sessions
• Racing Zone — 2 dedicated racing simulators delivering a high-speed thrill in a fully immersive environment, perfect for racing game enthusiasts

According to the TRUE GAMERS website, the brand invests in top-tier equipment across all locations to ensure pro-level gaming performance. The Galleria Mall branch follows this standard, with cutting-edge PCs and monitors that keep frame rates smooth and response times low — a detail that Google Maps reviewers consistently highlight as a standout feature.

Customer Reviews and Ratings

TRUE GAMERS E-Sports Gaming Cafe at Galleria Mall holds a 4.9-star rating on Google Maps based on 271 reviews, making it one of the highest-rated gaming venues in the Abu Dhabi area. Customer feedback repeatedly emphasizes several key themes:

Staff Quality and Hospitality

Google Maps reviewers consistently mention the friendliness and helpfulness of the staff. One reviewer specifically named team members Qassim, Eman, Ikhlass, and Mohamed, describing them as "amazing, friendly, and always go the extra mile to help." The staff's willingness to assist extends beyond basic service — a French-speaking reviewer noted that despite a language barrier, the team used Google Translate to communicate and even helped resolve a Steam account login issue caused by a region block.

Equipment and Atmosphere

Reviewers frequently praise the gaming setups, calling them "top-notch" with "powerful PCs, smooth monitors, and an awesome atmosphere." The cleanliness and organization of the space also receive consistent positive mentions. One reviewer described TRUE GAMERS as "easily one of the best gaming spots on this planet," awarding a 10/10 rating and confirming they would return.

Overall Experience

Multiple reviews highlight the inviting atmosphere that makes players want to stay for hours. The combination of quality hardware, attentive staff, and a well-maintained environment creates a gaming session that feels professional yet welcoming — a balance that casual and serious gamers both appreciate.

TRUE GAMERS in Abu Dhabi — Location and Hours

The TRUE GAMERS Galleria Mall branch is situated on Level 3 of The Galleria Mall on Al Maryah Island, one of Abu Dhabi's premier commercial and entertainment destinations. Al Maryah Island is known for its upscale shopping, dining, and business facilities, making it a convenient and central location for gamers across the city.

Operating hours for the Galleria Mall location are 10 AM to 10 PM according to the TRUE GAMERS website, though Google Maps data indicates the venue may extend hours to midnight (00:00) on certain days. Visitors are encouraged to check current hours directly with the club before planning late-night sessions.

TRUE GAMERS operates additional Abu Dhabi locations at Yas Mall (18 PC, 5 PS5, 2 Racing, open 9 AM to 1 AM) and Mall of Al Ain (10 PC, 2 PS5, 2 Racing, plus a VR Area, open 10 AM to 10 PM), giving Abu Dhabi residents multiple convenient options across the emirate.

What Sets TRUE GAMERS Apart

Several features distinguish TRUE GAMERS from typical internet cafes or gaming lounges in the UAE:

• Largest Esports Hub in the UAE — With 14 locations across Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah, TRUE GAMERS operates the most extensive network of dedicated esports gaming clubs in the country
• Inclusive Community Approach — The brand explicitly positions its clubs as welcoming spaces for gamers of all skill levels, from complete beginners to aspiring professionals
• Pro Guidance and Coaching — Gaming gurus are available at each location to provide dedicated coaching, helping newer players develop skills and experienced players refine their competitive edge
• Food and Drink Delivery — Fresh food and beverages can be delivered directly to gaming stations, so players never have to pause their session
• Birthday Party Packages — TRUE GAMERS offers birthday celebration options, making it a popular choice for group events and kids' parties
• Regular Tournaments and Events — The club hosts frequent gaming nights, competitive tournaments, themed parties (Anime Day, Fortnite Party, CS2 Night Battle, League of Legends Night), and seasonal promotions including kids play free days, Eid specials, and loyalty card rewards
• FACEIT Partnership — TRUE GAMERS is officially partnered with FACEIT, a leading competitive gaming platform, adding a professional-tier competitive dimension to the experience
• Booking via App — Players can reserve gaming spots through the TRUE GAMERS mobile app, available on both Google Play and the Apple App Store, in addition to phone and WhatsApp booking

Common Questions

How many PC and console stations does the Galleria Mall location have?

The TRUE GAMERS Galleria Mall branch features 18 PC gaming stations, 2 PS5 console setups, and 2 racing simulator stations.

What are the operating hours at TRUE GAMERS Galleria Mall?

The website lists hours as 10 AM to 10 PM. Google Maps data suggests extended hours to midnight on some days. Contact the club directly or check the TRUE GAMERS app for the most current schedule.

Can I book a gaming session in advance?

Yes. You can reserve a gaming spot by phone at +971 58 992 6397, through the TRUE GAMERS mobile app (available on iOS and Android), or via WhatsApp.

Does TRUE GAMERS offer food and drinks?

Yes. The Galleria Mall location has a food menu, and fresh food and beverages can be delivered directly to your gaming station so you can play without interruption.

Can I host a birthday party at TRUE GAMERS?

Yes. TRUE GAMERS offers birthday celebration packages across its locations. Visit the TRUE GAMERS website or contact the Galleria Mall branch directly for details on group packages and availability.

Is TRUE GAMERS suitable for beginners or only experienced gamers?

TRUE GAMERS is designed for all skill levels. The club's gaming gurus provide coaching and guidance for newcomers, while competitive players can take advantage of the top-tier equipment and tournament events.

Are there other TRUE GAMERS locations in Abu Dhabi?

Yes. In addition to Galleria Mall, TRUE GAMERS operates clubs at Yas Mall in Abu Dhabi and Mall of Al Ain in the Al Ain region, each with different configurations of PC, PS5, and racing stations.

Whether you are a dedicated esports competitor, a casual gamer looking for a premium session, or a parent planning a memorable birthday event, TRUE GAMERS E-Sports Gaming Cafe at Galleria Mall delivers a polished, community-focused gaming experience on Al Maryah Island. Compare gaming venues on Ilistify to find the right fit for your next session.