ClinicMusaffah
Aster Clinic, Musaffah, Abu Dhabi
About Aster Clinic, Musaffah, Abu Dhabi
Aster Clinic, Musaffah, Abu Dhabi is a general medicine medical centre located in the Sanayah sector 9 area of Musaffah, serving the healthcare needs of residents in this growing Abu Dhabi community. As part of the Aster DM Healthcare network — one of the largest and fastest growing healthcare conglomerates in the MENA region with over 300 establishments across 9 countries — the clinic brings a wealth of medical expertise and institutional trust to the Musaffah neighbourhood. The clinic is devoted to offering quality medical services to inhabitants of the surrounding areas, providing patients with care shaped by a unique combination of resources and skills.
Beyond delivering quality healthcare at an affordable cost, Aster Clinic Musaffah offers an amicable ambience and personalised care that distinguishes it from larger hospital environments. Patients visiting this clinic benefit from the backing of a major healthcare network while still receiving the attentive, community-oriented experience that a neighbourhood clinic provides. Whether you need a routine consultation, ongoing management of a chronic condition, or a referral to a specialist within the Aster network, this Musaffah location serves as a convenient and trusted first point of contact for your medical needs.
Services & Treatments at Aster Clinic Musaffah
The primary speciality at Aster Clinic Musaffah is General Medicine, which encompasses the diagnosis and non-surgical treatment of diseases affecting the internal organs. The clinic's general medicine practitioners handle a broad spectrum of everyday health concerns — from acute illnesses like respiratory infections, fever, and gastrointestinal issues to chronic condition management including diabetes, hypertension, and thyroid disorders.
- General medicine consultations and follow-up care
- Diagnosis and non-surgical treatment of internal organ diseases
- Chronic disease management and monitoring
- Preventive health screenings and packages
- Teleconsultation services for remote medical advice
- IV vitamin drip therapy
- Senior care programmes
- Emotional and mental health support
- Referrals to specialist departments within the broader Aster network
While the Musaffah clinic itself focuses on general medicine, patients have access to the full range of Aster specialities through the wider network, including cardiology, dentistry, dermatology, ENT, gastroenterology, endocrinology, orthopaedics, paediatrics, obstetrics and gynaecology, ophthalmology, physiotherapy, psychiatry, pulmonology, radiology, rheumatology, urology, and many more. The Aster at Home service also extends certain care options to patients in their own residences.
Doctors at Aster Clinic Musaffah
The clinic's medical team includes three general medicine doctors:
- Dr. Rajesh Velikkal — General Medicine
- Dr. Syeda Fatima Masood — General Medicine
- Dr. Fathima Pandiveettil Haneefa — General Medicine
Doctor timings at the clinic follow a structured weekly schedule. Sunday hours are 9:00 AM to 1:00 PM and 5:00 PM to 9:00 PM. Monday through Thursday, the clinic operates continuously from 9:00 AM to 9:00 PM. Friday mirrors the Sunday schedule with a midday break, running 9:00 AM to 1:00 PM and 5:00 PM to 9:00 PM. Saturday hours are 9:00 AM to 9:00 PM. The clinic notes that doctor timings are subject to change, and patients are advised to contact the clinic directly for confirmation before visiting.
Patient Experience & Reviews
Aster Clinic Musaffah holds a 4.9-star rating on Google Maps based on over 1,027 reviews, reflecting an exceptionally high level of patient satisfaction. Google Maps reviewers consistently mention the professionalism and compassion of the nursing staff, with particular praise directed at individual team members who go above and beyond in their care.
One reviewer, Mohammed Rafi, highlighted Sister Raichal as "very professional, friendly and attentive," noting that she "took excellent care of me and explained everything clearly." Another reviewer, Prabhakar Naidu Gidda, praised Sajitha for "exceptional professionalism and compassionate care," describing her clear communication and genuine interest in patient wellbeing as contributing significantly to the quality of treatment during his visit. Hyder Ali reported a "great experience" at the clinic, specifically thanking Sister Rangel for her kindness and care, and Dr. Syeda Fatima for her professionalism and clear medical advice.
The recurring themes across reviews centre on three key strengths: the attentiveness and friendliness of the nursing staff, the professionalism and clear communication of the doctors, and the overall positive experience that patients feel from the moment they walk in. Multiple reviewers use the phrase "absolutely recommended" when summarising their visits, indicating a strong willingness to return and to refer others to the clinic.
Facilities & On-Site Amenities
Aster Clinic Musaffah provides several facilities designed to make the patient experience as smooth and convenient as possible:
- Laboratory — on-site lab services for diagnostic testing, reducing the need for patients to travel to separate facilities for blood work and other tests
- Ample Parking Space — convenient parking availability for patients driving to the clinic
- Attached Pharmacy — an on-site pharmacy allowing patients to collect prescribed medications immediately after their consultation
These integrated facilities mean that patients can often complete their entire medical visit — consultation, testing, and medication collection — in one location without needing to make additional stops elsewhere in Musaffah or Abu Dhabi.
Insurance & Payment
Aster Clinics is empanelled with all major insurance companies for medical and surgical needs. The clinic's insurance coverage depends upon the policy offer stated by each patient's individual insurance provider, and patients are advised to refer to their policy documents for specific details. For those wanting to confirm insurance affiliations at the Musaffah clinic, Aster provides a dedicated helpline at 04 4 400 500. The clinic also notes that insurance is not valid on any ongoing promotional offers. Patients without insurance coverage or those seeking services outside their policy scope should contact the clinic directly for pricing and payment information.
Location & Accessibility
Aster Clinic Musaffah is located in Sanayah sector 9, Musaffah, Abu Dhabi, near the 1st signal — a well-known reference point in the Musaffah industrial and residential area. The full address is Street 15, Musaffah, M9, Abu Dhabi, United Arab Emirates. Musaffah is a major industrial and residential zone in Abu Dhabi, home to a large working population, making the clinic's location particularly convenient for residents and workers in the area who need accessible weekday and weekend medical care.
Patients can reach the clinic by phone at +971 2 555 7078 or the mobile line at +971 2 555 7776. Email enquiries can be sent to musaffa@asterclinics.com. Appointments can also be booked online through the myAster platform, which allows users to book doctor appointments, consult via video, order prescriptions, and manage health records for themselves and their family members. The myAster app and website provide a digital gateway to the full Aster ecosystem of clinics, pharmacies, hospitals, and homecare services.
Common Questions
What are the opening hours at Aster Clinic Musaffah?
The clinic operates Sunday from 9:00 AM to 1:00 PM and 5:00 PM to 9:00 PM; Monday through Thursday from 9:00 AM to 9:00 PM; Friday from 9:00 AM to 1:00 PM and 5:00 PM to 9:00 PM; and Saturday from 9:00 AM to 9:00 PM. Doctor timings may vary, so it is advisable to call ahead to confirm availability.
Does Aster Clinic Musaffah accept insurance?
Yes. Aster Clinics is empanelled with all major insurance companies. Coverage depends on your specific policy terms. You can call 04 4 400 500 to verify insurance affiliations at this clinic location.
Can I book an appointment online?
Yes. Appointments can be booked through the myAster app or website (myaster.com), which also supports video consultations, prescription orders, and health record management.
Is there a pharmacy at the clinic?
Yes, Aster Clinic Musaffah has an attached pharmacy on-site, so patients can collect prescribed medications directly after their consultation.
Does the clinic offer teleconsultation?
Yes, Aster provides teleconsultation services through the myAster platform, allowing patients to consult with doctors remotely via video when an in-person visit is not necessary or convenient.
What specialities are available at this location?
The Musaffah clinic primarily offers General Medicine services. However, patients can access the full range of Aster specialities — including cardiology, dentistry, dermatology, orthopaedics, paediatrics, and many more — through referrals to other Aster clinics and hospitals within the network.
Is parking available at the clinic?
Yes, the clinic provides ample parking space for patients visiting the facility.
Whether you are a Musaffah resident seeking a trusted general medicine practitioner or a worker in the area needing convenient weekday healthcare access, Aster Clinic Musaffah combines the personalised attention of a neighbourhood clinic with the clinical depth of a major healthcare network. Compare clinics and healthcare providers on Ilistify to find the right fit for your medical needs before making your decision.